Precautions Regarding COVID-19
We ask that any clients with a fever, active cough, or other concerning signs or as per our local health unit, if you have traveled outside of Canada you have been asked to self isolate and monitor for COVID-19 symptoms. We ask that you please call at least 2 hours before your scheduled appointment. We will accommodate your needs and can reschedule non-urgent cases or suggest potential options for your pet if urgent care is warranted.
Important Changes to Service Protocols in Response to COVID-19:
1. The interior of our hospital is off limits to clients. When you arrive for your appointment or to pick up food or medications please call from your car for further instructions.
2. For appointments, a Staff member will come to the parking lot to bring your pet inside. After the medical team evaluates your pet you will receive a phone call to discuss recommendations and a plan moving forward.
3. Medications and food will be available for curbside pickup.
4. A customer service representative will obtain payment over the phone.
Thank you for your patience.