About Our Animal Hospital
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My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
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I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?
Call us. Just like doctors, veterinarians sometimes need to try more than one treatment/medication to find the solution to cure or manage a pet’s condition. Please let us know if…
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal checks Visa MasterCard American Express
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What’s the best way to schedule an appointment?
To make an appointment with our animal hospital please call (519) 273-3471 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
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How do I get my password?
If you are a client of our clinic, you can obtain your password by calling our clinic directly at (519) 273-3471. Our staff will confirm your association as a client and…
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What do I do in the case of an emergency and your clinic isn’t open?
In an emergency, call (519) 273-3471. Leave your name, phone number, and a brief description of your pet’s problem with our answering service. Our on-call veterinarian will return your call as…
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Why do you have password-protected areas on your website?
In some cases, our professional governing body requires that we have a veterinary–client relationship with pet owners before communicating certain information to them. Also, some educational and informational sections of…
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