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Emergency and/or Extended Care

Hospitalized Care

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IV (Intravenous) Fluid Therapy:

During illness, it’s of great importance to make sure patients, whether animal or human, receive the accurate and complete dose of medication(s) and fluid therapy. We use IV fluid pumps for accurate and continuous administration of IV fluids and IV medications.

Nursing Care:

All our technicians have received college-level education from accredited college facilities. They have written and maintain their registration with the Ontario Association of Veterinary Technicians (OAVT) and regularly attend meetings and seminars relating to animal health.

Housing:

Blankets are placed in each bed. Heating discs are used for post surgical and critically ill patients keeping your pet warm for up to 12 hours. Fresh water and food are available, litter boxes are kept clean, and dogs are walked several times a day.

After-Hours/Emergency Service

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If your pet becomes injured or sick after our regular hours your pet’s emergency medical needs will be best serviced with a full complement veterinary team.   After hours please call:

Emergency Veterinary Clinic of Waterloo at 519-650-1617.  Open 24 Hours a day, 7 days a week. They are also open 24 hours a day on all statutory holidays.  Get Directions 

OR

London Regional Veterinary Emergency & Referral Hospital at 519-432-3300. Get Directions.

OR

Southwest Veterinary Hospital

Hours Friday 6 pm – 24 hours – Closed Monday at 6 am

Also open 24 hours on Holidays including Thanksgiving, Christmas, Boxing Day, New Years, Family Day, Easter, May Long, Canada Day, Civic, and Labour Day.

Phone: 519-672-1623

Address: 95 Wharncliffe Road S, London ON (operating out of Host Clinic – Blue Cross Animal Hospital)

OR

Now available – Smart Vet – After-hours telemedicine with a licensed veterinarian.

We’re now offering after-hours consultations with an Ontario licensed veterinarian through a new partnership with Smart.Vet. To submit a request, please go to https://smartvet.ca/login, and click ‘Get Started’.

Once you’ve created an account, you can decide to send in a message or request a phone / video call. Please note that messages are meant for non-urgent cases and will be responded to within 8 hours of submission. When you’ve submitted a phone / video request, a veterinarian will reach out to you as soon as they’re available. Please just wait for a call from 289-768-8784 – this may take more than 20 minutes when we’re experiencing high call volumes.

Once a request has been submitted, you can add additional notes or add images/videos to the consultation for the veterinarian’s reference.

If you have any issues during scheduling, you can send an email to info@smart.vet. Wishing you and your pet good health!